|
| Click a question to view the answer. |
|
|
| Front lobby door is dragging and not shutting. |
| There are a few possible causes for this problem. The door pivots may need to be adjusted or replaced. Another possibility is that the glass might need to be reset. |
|
| My door is slamming/ not closing all the way. |
| The door closer needs to be replaced. |
|
| Do you provide 24 hours service? |
| No. |
|
| How do I know if my glass is tempered? |
| There should be an etched stamp located in one of the corners marked "Tempered". When tempered glass breaks. it shatters into small relatively harmless pellet size pieces. There are no jagged edges or sharp shards. |
|
| Can tempered glass be cut? |
| No. Tempered glass is cut to size before it goes through the heating process to harden it. If you try to cut tempered glass, it will shatter. |
|
| There is a gap between where the glass sits and the window frame and the glass edge is showing. |
| The glass has shifted and needs to be removed and properly reset. |
|
| Oil is leaking from my stairwell door closer. |
| The seals are gone in the closer and it needs to be replaced. |
|
| I have a thermal window but its drafty and its all foggy inside the two pieces of glass. |
| The window's seal is broken and the thermal unit needs to be replaced. |
|
| My windows are really drafty in the winter time. |
| First make sure that all the windows are shut tightly. Even a small crack can make a difference. If still drafty, the window may need new weather stripping and sealing. |
|
| What is the best lubricant for my windows and patio doors? |
| The best lubricants for windows and patio doors are silicon based sprays as these will not collect and hold the dirt that oil based sprays (like WD-40) will. |
|
| I have trouble sliding my patio door. |
| The door's wheels may be broken or ceased and need to be replaced. |
|
